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Key Takeaways
- Approximately 1.7 million Bissell models have been recalled due to a burn hazard caused by attachments that can unexpectedly detach and expel hot water or steam during use.
- If you own a recalled model, stop using it immediately and dispose of all gray attachments. Visit www.steamshot2026.com to register for the recall and submit a photo of the discarded attachments.
- Bissell is providing free replacement attachment kits in blue and black, which will arrive within 4 to 5 weeks of registering.
Bottom line: Bissell recalls steam cleaners due to burn hazards. Check your model, dispose of faulty parts, and register for free replacements.
If you own a Bissell Steam Shot OmniReach or Steam Shot Omni Steam Cleaner, it’s important to stop using it immediately. Approximately 1.7 million units were recently recalled across North America after discovering that attachments can unexpectedly detach from the steam cleaners and expel hot water or steam onto users during use, posing a serious burn hazard. These cleaners were sold at Target, Walmart, and other department and home goods stores nationwide and online at Bissell.com, Amazon.com, HSN.com, and other websites from October 2024 through March 2026 for between $9 and $55.
Keep reading to learn how to check if you are using one of the recalled models, the safety risks involved, and what to do next to fix your unit.
Safety Risk Identified
When an attachment disconnects from the cleaner, it can expel hot water or steam directly onto the user. Bissell has received over 200 reports of hot water or steam unexpectedly escaping from the steam cleaners’ attachments, including 161 reports of burn injuries, with one report of a second-degree burn. Because of these risks, Bissell and the Consumer Product Safety Commission (CPSC) advise consumers to immediately stop using the affected products and attachments, even if they do not appear to be defective.
Check if You Have a Defective Product
To determine if your steam cleaner is part of this recall, examine the product rating label sticker on the bottom of the machine to locate the model number. The recalled units were sold in green, gray, white, blue, and dark blue colors. Depending on the model, the products include an accessory nozzle, grout brush, round detail brushes, flat scraping tool, and angle concentrator tool, and may also include an extension hose, fabric steamer, and steam squeegee. The attachments and the hose are all gray.
The affected model numbers include: 4155, 4155L, 4155W, 4155G, 4155D, 4155J, 4155Y, 4155P, 4171, 4171L, 4171W, and 4171F.
What to Do If You Own One of the Recalled Models
If you own one of the recalled models, stop using it immediately. Gather all affected attachments and place them in your household trash. These attachments are gray in color. Visit www.steamshot2026.com for pictures indicating which attachments should be discarded. Once the attachments are in the trash, take a clear photo showing all the disposed attachments together inside the garbage can.
Do not dispose of the cleaner itself, the water tank cap, or the measuring cup, as those parts are not affected by the recall and can be used safely while waiting for your free new attachment kit.
How to Receive Free New Attachments
To remedy this situation, Bissell is offering free replacement attachments to customers. Visit www.steamshot2026.com to register for the recall and find instructions for uploading a photo showing that the original attachment accessories have been disposed of properly.
Within 4 to 5 weeks, your free new attachment kit should arrive, containing attachments that are blue and black in color, a water tank cap, and a measuring cup. Once you have received your new attachments, please carefully review all enclosed instructions before reinstalling and using your machine again.
If you need further assistance, contact Bissell directly via email at RecallNA@bissell.com or by calling 855-417-7001 (U.S.) or 855-739-1702 (Canada) Monday through Saturday, 9 a.m. to 7 p.m. ET.
Other Steam Cleaners We Recommend
Best for All-in-One
Photo: Amazon
What We Like
- Slim enough to fit around toilets, baseboards, and furniture
- Cleans multiple surfaces, including upholstery and carpet
- Super lightweight and maneuverable
- Water tank can be refilled while steaming
What We Don’t Like
- Doesn’t have an extension hose
Product Specs
-
Weight:
4.85 pounds -
Surfaces:
Hard surfaces, floors, fabric, grout, carpet, clothing, windows, mirrors, stainless steel -
Attachments:
10 pieces
Best Bang for the Buck
Phueut Pressurized Handheld Steam Cleaner
Photo: Amazon
What We Like
- Produces enough pressurized steam for 8 to 12 minutes of cleaning
- 12-piece accessory kit can tackle tons of tasks
- Cap can’t be opened if steam inside is too hot
What We Don’t Like
- No steam trigger lock for continuous output
Product Specs
-
Weight:
3.9 pounds -
Surfaces:
Hard surfaces, floors, fabric, upholstery, grout, car interiors, furniture, windows -
Attachments:
12 pieces
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